Integrations
Custom Systems + Abivo: Intelligent Collections Anywhere
Not every business runs on off-the-shelf software. Abivo brings automation to custom systems without disrupting existing workflows.
✓ Connect open invoices and customer contacts
✓ Kate follows up by phone, email, and SMS
✓ Promises to pay and disputes logged automatically
Custom systems
Native integration
Bridge the Gap Between Your Data and Our AI
Connect Abivo to proprietary platforms, industry-specific ERPs, or custom databases. “Your infrastructure. Our intelligence. Connected.”
Many industry leaders rely on specialized or custom-built systems that fit their unique workflow perfectly. Abivo allows you to keep the system you trust while adding the automation capabilities you need.
Connection via Universal API (REST) For teams with internal developers, we offer a well-documented Universal API. Push invoice and customer data directly to Abivo using standard JSON requests.
Connection via Secure File Exchange (SFTP) If your system can generate reports, we can ingest them. We set up a secure SFTP pipeline to automatically process CSV or XML exports on your schedule.
Connection via Direct Query (SQL/ODBC) For on-premise environments, we deploy a secure, read-only connector. Abivo syncs with your database safely without requiring new export workflows.
The Engineering Partnership
We don’t just provide a key; we provide a team to ensure your custom integration is enterprise-ready from day one.
Tailored Logic & Mapping We map your specific status codes and client segments to Abivo’s logic, ensuring the AI behaves exactly as your business rules dictate.
Managed Implementation & Support Our Solutions Engineers design the data pipeline, handle the stress testing, and monitor the connection for stability so you don’t have to.
Sandbox & Staging Validation We deploy every custom integration in a secure staging environment first to verify data integrity before any live outreach begins.
Designed for Complex Architectures
Built to be protocol-agnostic and resilient to future changes in your tech stack.
Protocol Flexible (GraphQL, SOAP, EDI) We support a wide range of data standards, from modern REST/GraphQL to established legacy formats like SOAP and EDI.
Zero-Disruption Background Sync We build the connection to work entirely in the background, requiring no changes to your daily operations or existing UI.
Future-Ready Connector Maintenance If you update or migrate your core system, we simply update the connector. Your history and collections data remain secure and intact.
If you have the data, we can automate the collections.
Frequently asked questions
How does Abivo connect to Custom systems?
Abivo connects securely to Custom systems and syncs open invoices, balances, and customer contacts so Kate always works from live data.
Does Abivo replace Custom systems?
No. Custom systems stays your system of record. Abivo sits on top as the follow-up layer for overdue invoices.
How long does setup take?
Most teams are live in 3 to 5 business days, including connection, tone settings, and escalation rules.
What happens when a customer disputes an invoice?
Kate pauses outreach, logs the dispute, and alerts your team with the conversation history so a person can take over.
Custom systems
Connect Abivo to your stack and let Kate follow up on every overdue invoice—without replacing your system of record.
